Phone numbers, and emails;
(iii) any detail relating to the above clauses as provided to us for providing service;
(iv) any of the information received under the above clauses by us for processing, stored, or processed by us; and
(v) any such additional information that you may voluntarily disclose to us for the purposes of improving, enhancing and customize your shopping experience.
Please remember we do not store any payment information on our servers. All the payments are processed using Razorpay.
CONTROLLERS OF PERSONAL INFORMATION
(i)to administer and provide products and services you purchase, request or have expressed an interest in;
(ii)processing of payments when you place an order on our Website;
(iii)to enable us to administer any competitions or other offers/promotions which you enter into;
(iv)for fraud screening and prevention purposes;
(v)for crime prevention and detection purposes;
(vi)for marketing purposes of HELLOKART RETAIL sclothing’s products;
(vii)for record-keeping purposes;
(viii)to carry out market research so that we can improve the products and services we offer;
(ix)to create an individual profile for you so that we can understand and respect your preferences and offer products of your interest; (x)Feedback provided by you as part of customer survey either in writing or on call including voice recordings for quality and training purposes;
(xi)for data anonymization
When we provide you with products or services, we may collect and store any personal information that you provide to us. We may, for example, keep a secure record of your name, address, date of birth (if necessary), delivery address, email address, telephone number and such other personal information including sensitive personal data that you provide.
CONSENT TO CONTACT OVER SMS/CALL:-
If you have provided HELLOKART RETAIL sclothing with your phone number, you acknowledge and accept that HELLOKART RETAIL sclothing may call you and/or send SMS to inform you about your order and/or any offers. BY providing the contact number, you expressly consent to HELLOKART RETAIL sclothing contacting you for the said purposes even if your number is registered with the National Do Not Call Registry / registered for DND..
INFORMATION THAT IS COLLECTED
Here are the types of information HELLOKART RETAIL sclothing gathers:
Information You Give Us: The Website receives and stores any information you enter on our Website or give us in any other way including personal information. You can choose not to provide certain information but then you might not be able to take advantage of many of our features and the shopping experience may not be optimized for you. HELLOKART RETAIL sclothing uses the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our platform, and communicating with you.
(i)Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and provide features such as Recommended for You, Personalised Advertisements, etc. on other websites and storage of items in your Shopping Cart between visits.
(iv)If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
HOW DOES HELLOKART RETAIL CLOTHING USE THE PERSONAL INFORMATION IT COLLECTS ABOUT CUSTOMERS?
HELLOKART RETAIL Clothing uses information about our customers for the specific purpose for which it was collected. For example, we may use information:
(i)To create and manage your online account.
(ii)To facilitate your purchase, return or exchange either online or at one of our retail stores.
(iii)To facilitate your participation in contests or promotions.
(iv)To provide you with information about products or services that you request from us or which we feel may be of interest to you, by email, text message, or postal mail.
(v)To operate, evaluate and improve our business (including developing new products and services; analysing and enhancing our products, services, and Site).
(vi)To understand our customers and to perform data analyses and other processing (including market and consumer research, trend analysis, and anonymization).
(vii)To respond to your comments or questions.
(viii)As otherwise required or permitted by law.
HOW DOES HELLOKART RETAIL CLOTHING STORE DISCLOSE THE PERSONAL INFORMATION IT COLLECTS ABOUT CUSTOMERS?
(ii)We share information on a limited basis with our parent company and affiliates who provide services on our behalf. We also share it on a limited basis with service providers we use from time to time to provide services on our behalf, such as sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, and providing customer service.
(v)In case HELLOKART RETAIL Clothing, or substantially all of its assets are acquired or proposed to be acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, customer information may be disclosed in connection therewith.
HOW SECURE IS THE INFORMATION ABOUT YOU?
(i)We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on "Information Technology Security Techniques Information Security Management System-Requirements".
(ii)We maintain physical, electronic and procedural safeguards connected with collection, storage and disclosure of personal information(including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
(iii))It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
We do not knowingly solicit or collect personal information from children under the age of 18 and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18 years then you must use the Platform, or services under the supervision of your parent, legal guardian, or any responsible adult.
LINKS TO THIRD-PARTY WEBSITES
Certain activities through the Website, such as special promotions, may be linked with those from other unrelated third-party companies that offer you the option to share your personal information with a third party. We will not share your personal information with those third-party companies; only you can if you make that choice.
NOTICES OF REVISION
RIGHT TO BE FORGOTTEN